Frequently Asked Questions for Admitted Students

The Office of Admissions can provide answers to your questions relating to program of study, dining options, student organizations, payment, important forms, and more. Here are a few of the most frequently asked questions:

ContentsLink

  1. How do I find out more about the program to which I have been admitted?
  2. What kind of food will I find on campus and nearby?
  3. What types of clubs and organizations are available?
  4. What exercise facilities and recreation opportunities are available?
  5. Is the advance tuition payment refundable?
  6. Is the advance housing payment refundable?
  7. What forms of payment are accepted?
  8. Where and when do I need to send in the Health Form?
  9. What if I'm getting a low grade in one of my current high school classes? Is my admission going to be rescinded if I drop the class?
  10. When and how do I register for classes?
  11. When is orientation and when do I move in?
  12. When do classes start?
  13. How do I gain access to the online Housing and Meal Plan Application?
  14. Do I need to complete the online Housing and Meal Plan Application if I'm not going to live on campus?
  15. How am I assigned housing and may I choose my residence hall?
  16. What is a Learning Community?
  17. I am entering as a first-year student. In what type of room will I live?
  18. I am entering as a transfer student. In what type of room will I live?
  19. What meal plan must I purchase?
  20. Is tobacco use allowed on Syracuse University's campus?
  21. Where do I send my advance payments by mail?
  22. As an international student, what do I need to do when I arrive at Syracuse University?
  23. When do I take the ELAE exam?
  24. As an international student, how do I ship my luggage to the U.S.?

How do I find out more about the program to which I have been admitted?Link

You can learn more about the program to which you are admitted by exploring your college’s website.

What kind of food will I find on campus and nearby?Link

All undergraduates living in either Main or South Campus residence halls are required to enroll in a University meal plan. Meal plans provide a wide array of dining options on campus in the five residence hall dining centers (vegetarian, vegan, kosher, and halal options available), two food courts, 13 cafes, and two convenient on-campus grocery stores and snack areas. Within walking distance from campus are restaurants on Marshall Street or in the Westcott area. Or, explore eateries in downtown Syracuse by taking the Connective Corridor bus.

What types of clubs and organizations are available?Link

You can choose from more than 350 student organizations from academics, arts, and entertainment, to governance, Greek life, and more. Many students get involved in the community through service learning and volunteer opportunities. Visit the Mary Ann Shaw Center for Public and Community Service to learn more.

What exercise facilities and recreation opportunities are available?Link

Students can choose from a variety of weightrooms, gyms, studios, tennis courts, and fields on campus. While students can participate in the various exercise and recreation activities on campus, there’s plenty to do off campus as well. Students take advantage of activities such as whitewater rafting, skiing, and hiking. Visit the Department of Recreation Services for more information.

Is the advance tuition payment refundable?Link

The $500 advance tuition payment is nonrefundable.

Deadlines for submitting the tuition payment:

  • Spring enrollment: As soon as possible. Enrollment is on a space-available basis
  • Early Decision: February 15 (if you were not admitted to your first choice, the deadline is May 1)
  • Regular Decision: May 1

Is the advance housing payment refundable?Link

The advance housing payment is $450 for the spring or fall 2017 semester. If you withdraw from Syracuse University, your advance housing payment is fully refundable until June 1, 2017 (January 1, 2017 for spring applicants). After that date, your housing commitment is financially binding. Refunds are subject to penalties according to schedules stated in Tuition, Fees, and Related Policies, a publication available from Bursar Operations.

What forms of payment are accepted?Link

When completing the Admissions Acceptance Form, you will see options for submitting your advance payments. The following forms of payment will be accepted:

  • ACH
    Electronic Funds Transfer from U.S. Bank Checking or Savings Account
  • Credit Card or Debit Card
    Using a secure online web connection and browser, you may use your credit or debit card to make a payment on your Bursar account. You may use MasterCard, Visa, or Discover credit cards, or debit cards with the MasterCard or Visa logo.
    Important: NelNet Business Solutions, an independent third party contractor that accepts tuition and other payments made using credit and debit cards, charges a non-refundable convenience fee of 2.7 % of the amount charged. This fee is established and charged solely by NelNet Business Solutions, not by the University. The convenience fee is paid in full to and retained by NelNet Business Solutions; the University does not receive any of this fee.
  • Paper Check
    Please make the check payable to Syracuse University. Write the Student Account Number (SUID) in the comment section of the check. Checks must be drawn on a U.S. Bank. Third party checks will not be accepted. A $20.00 fee will be charged to your Bursar Account for each check that is returned due to Insufficient Funds.
    Mail to:

    Admission Acceptance Processing
    Syracuse University
    P. O. Box 35180
    Syracuse, NY 13235

    If you choose to send the advance payments using a package delivery company (i.e. FedEx, UPS, DHL), use this address:

    Admission Acceptance Processing
    Syracuse University
    716 East Washington Street, Suite 200
    Syracuse, NY 13210
  • Wire Transfer
    Should you need to provide a physical mailing address to complete a wire transfer, please use:

    JPMorgan Chase
    500 Plum St
    Syracuse, NY 13204

    More specific information is provided on the Admission Acceptance Form.

Where and when do I need to send in the Health Form?Link

The Health Form must be completed and returned to Health Services by June 1, 2017 (January 1, 2017 for spring applicants). It does not need to be included with your advance tuition payment. Download and print the form [PDF, 347KB].

View more information on Health Services.

Please mail your health form to:

Syracuse University Health Services
111 Waverly Avenue
Syracuse, NY 13244-2320

What if I'm getting a low grade in one of my current high school classes? Is my admission going to be rescinded if I drop the class?Link

Please seek assistance from your current teacher. The Office of Admissions cannot definitively advise you on whether to drop or switch your current course. The final decision should be made in consultation with your guidance counselor and in consideration of your goals and the requirements of the college to which you have been accepted, as well as your high school’s graduation requirements. You will need to decide what is the best course of action for your situation.

Your guidance counselor will need to submit your final high school transcript at the end of your senior year. Your admission is contingent upon maintaining the same level of academic achievement as demonstrated in your application as well as graduation from secondary school.

When and how do I register for classes?Link

This varies by school or college. For spring enrollment you will register during orientation. For fall enrollment, you’ll receive information in late May.

When is orientation and when do I move in?Link

Please visit the Office of First-Year and Transfer Programs for more information on orientation.

When do classes start?Link

Please check out the complete academic calendar for important dates.

How do I gain access to the online Housing and Meal Plan Application?Link

You must complete the following steps prior to gaining access to the online housing application:

  • Accept your offer of admission by submitting the online Admission Acceptance Form (AAF) with your advance tuition and housing payments.
  • If you have not already done so, activate your NetID.
  • Access your official Syracuse University email account.
  • Upon receipt of an e-mail from Syracuse University Housing to your syr.edu email account confirming your MySlice Student Services access to the online housing application, complete your housing application.

View a tutorial on completing the online housing application.

Do I need to complete the online Housing and Meal Plan Application if I'm not going to live on campus?Link

If your immediate family resides in the Syracuse area and you plan to commute from home, please check the appropriate box on the online Housing and Meal Plan Application.

If you are not obligated to the University’s two-year, on-campus living requirements and you plan to live off campus, please check the appropriate box on the online Housing and Meal Plan Application.

How am I assigned housing and may I choose my residence hall?Link

Shortly after the Candidates Reply Date, the Office of Housing assigns a random number to each online housing application received from new first-year and transfer students. The randomly assigned number will establish the order in which applications are processed and is designed to promote a fair and equitable system for all new students that is inclusive and encourages students from different backgrounds to live together. Housing assignments will be made in the order of the assigned number and will take into consideration any living and learning opportunities, mutual roommate requests, or special circumstances you have indicated on the online Housing and Meal Plan Application. The University will not accept requests for housing in a specific room type or residence hall.

What is a Learning Community?Link

Learning Communities allow you to live and take classes with a group of students who are all joined by a common interest or academic major. Although living in a learning community is optional, many first year students find that the experience helps to ease the transition to college life. However, not all  communities are residential. Check out your LC options.

Learning Communities are offered on a space-available basis and fill up quickly. If you’d like to enroll in a community, please submit your completed Admission Acceptance Form as soon as possible so you may gain access to the online Housing and Meal Plan Application.

I am entering as a first-year student. In what type of room will I live?Link

First-year students live in one of the following residence halls on Main Campus: Boland, Brewster, Brockway, Day, DellPlain, Ernie Davis, Flint, Haven, Lawrinson, Sadler, or Shaw. First-year students typically live in a double with another first-year student. View more information on floor plans, building descriptions, specific living options, and virtual tours of rooms.

I am entering as a transfer student. In what type of room will I live?Link

Transfer students typically live on South Campus. If you have completed fewer than 40 credit hours, you are encouraged to reside in University housing unless you have a family or commute from the permanent home of your immediate family. Housing for transfers is on a space-available basis until all vacancies are filled. View more information on floor plans, building descriptions, specific living options, and virtual tours of rooms.

What meal plan must I purchase?Link

All Main Campus and Skyhall residents are required to purchase a meal plan. Your options for a meal plan are based on your class year. First-year students may choose one of three plans: the deluxe meal plan, the 19-meal plan, or the 14-meal plan. Indicate which meal plan you want on your online Housing and Meal Plan Application. You can refer to the full list of meal plan options.

Is tobacco use allowed on Syracuse University's campus?Link

To help ensure a healthy, productive, respectful environment, Syracuse University is pleased to provide a smoke- and tobacco-free campus, effective July 1, 2016. Learn more about our tobacco-free policy.

Where do I send my advance payments by mail?Link

By mail:

If you will be sending your advance payments using a package delivery company (i.e., FedEx, UPS, DHL), please send to the following address:

Admission Acceptance Processing
Syracuse University
716 East Washington Street, Suite 200
Syracuse, NY 13210

By Credit Card or Wire Transfer:

You also have the option to submit your advance payments by credit card or wire transfer. You may authorize your banking institution to transfer funds through the Federal Reserve (U.S. banks) or the SWIFT system (foreign banks), in accordance with the following instructions:

JPMorgan Chase
New York, NY
ABA#: 021000021
Credit: Syracuse University
Account #: 018-000-1182 ATTN: Upstate Syracuse Account
SWIFT Code: CHASUS33 (required for foreign banks only)
Reference: (include your student ID number)

Should you need to provide a physical mailing address to complete a wire transfer, please use:

JPMorgan Chase
500 Plum St
Syracuse, NY 13204

Using a secure online connection and browser, you may use your credit or debit card to make a payment on your Bursar account. You may use MasterCard, Visa, or Discover credit cards, or debit cards with the MasterCard or Visa logo.

Important notice: NelNet Business Solutions, an independent third party contractor that accepts tuition and other payments made using credit and debit cards, charges a non-refundable convenience fee.

Further information is provided on your Admission Acceptance Form (AAF).

As an international student, what do I need to do when I arrive at Syracuse University?Link

Upon arrival, please report to the Slutzker Center to start your orientation and clearance procedures. They have prepared a checklist to help you make a smooth transition into life at Syracuse University.

When do I take the ELAE exam?Link

If required, international students must take the ELAE exam. You may take the exam upon arrival, prior to the beginning of classes. Visit the Slutzker Center web site for more information.

As an international student, how do I ship my luggage to the U.S.?Link

You may ship your luggage and boxes to Express Save Industries (ESI) in Syracuse. To do this, you must send a fax to ESI with the following information:

Your name
Address
Phone number
Fax number
Email address
Your anticipated date of arrival
Number of boxes and bags

The fax number for ESI is 315.454.0292. The charges will be a minimum of $10 monthly storage fee for each package less than 2x2x2 feet. To have the bags delivered to the front door of your residence or residence hall, there will be an additional charge. Further questions can be addressed to ESI at the fax number above.