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COVID-19 Response Checklists

The following checklists are intended to provided clarity and direction to faculty, staff and students in response to situations where a member of the Syracuse University community has tested positive for or suspects exposure to the COVID-19 virus.

It is not practical to assume that these checklists can fully address the unique nature of every situation, but they are intended to provide general guidance related to the most appropriate and required actions in response to the situations described below. Any member of the Syracuse University community should feel free to contact the Syracuse University COVID-19 Project Management Office (PMO) at 315.443.6180 or sucovid@syr.edu with additional questions or concerns or to receive further guidance.

Syracuse University Employee

Take these steps:

  1. Do not come to work. If you are at work, leave work and immediately go home.
  2. Notify your supervisor by phone that you are symptomatic.
  3. Contact your healthcare provider to determine if a COVID-19 test is recommended.
  4. Follow all instructions from your healthcare provider and the Onondaga County Health Department related to testing, self-care and self-quarantine.
  5. Call HR Shared Services at 315.443.4042 as soon as you are sent for a COVID-19 test.
  6. The HR Shared Services representative will answer any questions you have, assist (if needed) in communicating with your supervisor and track overall COVID-19 testing results for faculty and staff for the University.
  7. Once you receive your result (positive or negative), notify HR Shared Services at 315.443.4042 to provide a representative with your test result.
  8. Given that result, a HR Shared Services representative will advise you related to appropriate next steps and procedures with regard to returning to work.
  9. For routine follow-up questions or guidance, contact the COVID-19 PMO by phone at 315.443.6180. For specific benefit and related employment questions, contact HR Shared Services by phone at 315.443.4042.

Take These Steps:

  1. If you are notified while at work, leave work and go home immediately. If you are at home, stay home and do not come to work.
  2. Notify HR Shared Services by phone at 315.443.4042 that you have received confirmation that you have tested positive for COVID-19.
  3. A HR Shared Services representative will answer any questions you have, assist (if needed) in communicating with your supervisor and track overall COVID-19 testing results for faculty and staff for the University.
  4. You will be required by New York State public health law to participate in a contact tracing process. Contact tracing is the process of contacting all people who have had contact with someone who tested positive for the COVID-19 virus. Your participation is confidential.
  5. Stay home for the required isolation period and follow instructions from your healthcare provider and the county health department related to self-care and isolation procedures.
  6. Do not return to work until you are cleared to do so by an HR Shared Services representative.
  7. For routine follow-up questions or guidance, contact the COVID-19 PMO at 315.443.6180. For specific benefit and related employment questions, contact HR Shared Services at 315.443.4042.

Supervisor of a Syracuse University Employee

Take these steps:

  1. If the employee is at home, direct them to stay home. If the employee is at work, direct them to go home immediately.
  2. Direct the employee to contact their healthcare provider to determine if a COVID-19 test is recommended.
  3. Let the employee know that you will contact HR Shared Services on their behalf, and that an HR representative will follow up with them to see how they are feeling and to record test results.
  4. Contact HR Shared Services at 315.443.4042 so that a representative can follow up with the employee.
  5. The HR Shared Services representative will reach out to the employee to answer any questions they have and will track overall COVID-19 testing results for faculty and staff for the University.
  6. The HR Shared Services representative will also answer any questions you have as a supervisor and assist with any next steps based on the test result (if required).
  7. For routine follow-up questions or guidance, contact the COVID-19 PMO at 315.443.6180. For specific benefit and related employment questions, contact HR Shared Services at 315.443.4042.

Take these steps:

  1. Given health privacy protections, please understand employees are not mandated to provide their supervisor with test results. Further, supervisors should not direct an employee to do so.
  2. However, if the employee reaches out to you to let you know they had a positive COVID-19 test result, contact HR Shared Services at 315.443.4042.
  3. The HR Shared Services representative will then confirm with the employee, including receiving the documentation, and assist them with next steps.
  4. Regardless of whether the employee contacted HR Shared Services directly or through you, the HR Shared Services representative will contact and assist you, in your role as the supervisor, with any next steps affecting your area.
  5. For routine follow-up questions or guidance, contact the COVID-19 PMO by phone at 315.443.6180. For specific benefit and related employment questions, contact HR Shared Services by phone at 315.443.4042.
  6. Note about the supervisor’s role in notifying others of an employee’s test result: An individual’s COVID-19 test result is confidential health information, protected under health privacy laws. For that reason, the extent of public notifications related to a given individual’s positive (or negative) test result will be informed and is ultimately at the direction of the Onondaga County Health Department. The nature and extent of those notifications will be determined by the Onondaga County Health Department as a result of case investigation, contact tracing and an assessment of the “compelling public health purpose” that notifications would serve (or not).

Syracuse University Student

Student who is Exposed/Vaccinated, but no symptoms of illness (asymptomatic):

If you have come into close contact (as determined by a contact tracer) you should:

  • Wear a mask indoors in public for 14 days following exposure.
  • Visit our surveillance testing center 3-5 days after you have been exposed or receive notification of exposure for a follow-up test.
  • You can still attend class and work as long as you are not experiencing symptoms. Please wear a mask and practice physical distancing to the extent possible.
  • Limit your extracurricular activities and avoid large gatherings for the 14-day period.

If you test positive, you must isolate for up to 10 days prior to resuming standard prevention measures (this includes wearing a mask, washing your hands, covering your mouth when you cough or sneeze, maintaining distance when possible and avoiding contact with sick individuals).

Student who is Symptomatic/Vaccinated:

  1. If you have been exposed to someone with COVID-19 and are experiencing symptoms, you should stay home and test immediately. Only leave your home, apartment or residence hall to be tested.
  2. If you test positive, you must isolate for up to 10 days prior to resuming standard prevention measures.
  3. If you test negative, you should retest 3-5 days later by visiting our surveillance testing center. At that point, if you test positive, you must isolate for up to 10 days before resuming standard prevention measures.

Student who is Unvaccinated:

  1. For any unvaccinated individual exposed to someone with COVID-19, the quarantine requirement remains unchanged from last year. Specifically, you will be required by a legal order from the Onondaga County Health Department to quarantine for up to 10 days.
  2. Once you are released from quarantine, you may resume standard prevention measures.

Take these steps:

  1. If you are at your room or residence when notified, stay home and do not leave. If you are out, return to your room or residence immediately. Separate yourself from others. Rest and hydrate. Please be sure to wear a mask regardless of the on campus COVID alert level.
  2. Upon notification of your positive test result, Barnes Center health care professionals will make arrangements for you to enter isolation housing (at no cost).
  3. Strictly follow all instructions and guidance provided by the Barnes Center and University officials regarding treatment and isolation requirements.
  4. You will be assigned a pod leader who will be your main point of contact for all non-medical and non-emergency related issues.
  5. The Barnes Center will coordinate with the Syracuse University COVID-19 PMO and public health officials related to your care and case management support.
  6. Be sure to accept phone calls from the Barnes Center and from phone numbers on the Syracuse University campus.
  7. You will remain in isolation housing for up to 10 days.
  8. You will be required to participate in a contact tracing process. Contact tracing is the process of contacting all people who have had contact with someone who tested positive for the COVID-19 virus. Contact tracers have been hired and trained by the University—in collaboration with the Onondaga County Health Department—to gather information on the spread of the infection. Your participation is confidential.
  9. For medical or mental health questions, contact the Barnes Center at 315.443.8000. For general guidance and support, contact the COVID-19 PMO at 315.443.6180.

Take these steps:

  1. If you are at your room or residence, stay home and do not leave. If you are out, return to your room or residence immediately. Separate yourself from others. Rest and hydrate. Please be sure to wear a mask regardless of the on campus COVID Alert level.
  2. Contact the Syracuse University COVID-19 PMO at 315.443.6180 and tell them you tested positive for the COVID-19 virus at a medical facility other than the Barnes Center.
  3. Upon notification of your positive test result, COVID PMO staff will make arrangements for you to enter isolation housing (at no cost).
  4. Strictly follow all instructions and guidance provided by the COVID PMO, Barnes Center and University officials regarding treatment and isolation requirements.
  5. You will be assigned a pod leader who will be your main point of contact for all non-medical and non-emergency related issues.
  6. The Barnes Center will coordinate with the Syracuse University COVID-19 PMO and public health officials related to your care and case management support.
  7. Be sure to accept phone calls from the Barnes Center and from phone numbers on the Syracuse University campus.
  8. You will remain in isolation housing for up to 10 days.
  9. You will be required to participate in a contact tracing process. Contact tracing is the process of contacting all people who have had contact with someone who tested positive for the COVID-19 virus. Contact tracers have been hired and trained by the University—in collaboration with the Onondaga County Health Department—to gather information on the spread of the infection. Your participation is confidential.
  10. For medical or mental health questions, contact the Barnes Center at 315.443.8000. For general guidance and support, contact the COVID-19 PMO at 315.443.6180.

Syracuse University Faculty or Staff Member

Take these steps:

  1. Inform the student to review the checklist above for “I am a Syracuse University Student and suspect I have been exposed to the virus. What do I do?”
  2. If the student received an email regarding exposure, direct the student to follow those guidelines. If student has further questions, direct the student to contact the COVID-19 PMO 315.443.6180.

Take these steps:

  1. Advise the student to stay home and direct them to contact the Barnes Center at The Arch by phone at 315.443.8000 (if they have not already done so).
    1. Be advised that COVID-19 testing for students is largely being accomplished by Syracuse University, and therefore it is likely that the University (Barnes Center) is already aware of the situation.
    2. The only circumstance where this might not be the case is if the student chooses to be tested by a provider other than Syracuse University (which is possible).
    3. Advise the student to strictly adhere to any follow-on instructions and guidance provided by the Barnes Center and University officials.
  2. Be advised that the Barnes Center will coordinate care, additional testing and any other services and resources required to support the student.
  3. Also, please contact the COVID-19 PMO at 315.443.6180 to make them aware of the notification.
  4. Be advised that the COVID-19 PMO will:
    1. Initiate contact tracing and work with you to ensure appropriate notifications
    2. Coordinate with you related to communications to other students and faculty in your school/college/unit (as appropriate)
    3. Coordinate with Facilities Services related to cleaning and signage requirements for any impacted campus spaces
    4. Advise you related to the student’s documentation of a negative test result and/or release from isolation (clearance to return to class)
  5. Note about the faculty/staff member’s role in notifying others of a student’s test result: An individual’s COVID-19 test result is confidential health information, protected under health privacy laws. For that reason, the extent of public notifications related to a given individual’s positive (or negative) test result will be informed and is ultimately at the direction of the Onondaga County Health Department. The nature and extent of those notifications will be determined by the Onondaga County Health Department as a result of case investigation, contact tracing and an assessment of the “compelling public health purpose” that notifications would serve (or not).