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Student and Family Information

Latest Updates 

New Measures to Ensure Security at Residence Halls (June 26)

In May, when students and families returned to campus to retrieve belongings from residence halls, more than 100 students reported missing or misplaced items from their rooms. While these investigations continue, and as we prepare our campus for the fall 2020 move-in process, we want you to be aware of additional measures we are taking to ensure the security of our residence halls. Read full update

Coronavirus Update: New York Travel Restrictions, Fall 2020 Website, Subcommittee Reports (June 25)

This campus update includes new information related to the campus move-in schedule, the social compact and student engagement activities. Read full update

Syracuse Abroad Fall 2020 Program Updates (June 22)

Syracuse Abroad has made the difficult decision to suspend all Syracuse study abroad programs for Fall 2020. While we have made every effort to offer a robust study abroad option this semester, we remain very concerned about the continued likelihood of international travel restrictions for US travelers well into the fall. Read full update

Coronavirus Update: Health and Safety Update (June 6)

As we continue to refine and advance our comprehensive framework to ensure Syracuse University is fully equipped and prepared to safely resume campus operations, we would like to share answers to the most frequently asked health and safety questions related to:

  • Masks & Face Coverings
  • COVID Testing, Screening and Surveillance
  • Facilities Considerations & Revisions
  • Health Promotion & Prevention
  • Teaching & Learning

See complete list of FAQs

Fall 2020 Room and Board, Meal Plan Rates Adjusted (June 5)

As previously announced, Syracuse University has modified its fall semester schedule with in-person instruction (often referred to as residential instruction) beginning one week earlier than usual and concluding just before Thanksgiving. As such, since students will spend less time in their on-campus housing and utilize our dining centers less, the University will adjust room and board and the cost of meal plans for the Fall 2020 semester. Read full update


For Prospective Students: There is currently no disruption to the Admissions process for our residential and online degree programs. For more information on these programs, visit the relevant Admissions page for the program of your interest.

Center for Learning and Student Success (CLASS): CLASS services are being moved online. This includes academic coaching, individual tutoring and academic integrity case management, including hearings. Most, if not all, regularly scheduled group tutoring will also continue online. Details are available on the CLASS website

Financial Aid: The Office of Financial Aid & Scholarship programs has created the emergency funding page for CARES Act funding. The Office of Financial Literacy has also created a COVID-19 resource page to help students manage their finances during the pandemic.

Food and Groceries: For the most up-to-date information, please visit the Food Services website. Both the South Campus Express and West Campus Express convenience stores remain open from 10 a.m. to 4 p.m. Students can also place an online grocery order from the Bookstore’s market and receive free on-campus delivery.

Internet and Technology Support for Students: We are acutely aware that some individuals may require financial support to purchase computers/laptops for remote access and to cover internet costs. Students on financial aid who need to purchase computers for remote access because they do not have one may submit a Financial Aid Appeal to cover this cost. Contact KC Woods, associate director of financial aid, at kcwoods@syr.edu or 315.443.1513 if you have questions.

Materials Distribution and Mail Services: The office, located at 1600 Jamesville Ave., is open from 8 a.m. to 4:30 p.m. Monday through Friday for mail/package pickup and drop-off and email/regular mail distribution. To continue receiving mail/package delivery, schedule pickups or put a hold on all mail and packages until further notice, email mailsrvc@syr.edu or call 315.443.2803. To make materials distribution arrangements, email materials@syr.edu or call 315.443.2446.

Student Employment: Email cuseworks@syr.edu or 315.443.2268.

Summer Shuttle Schedule: The summer shuttle schedules are now available. 

Virtual Engagement Opportunities and Resources: Students can find ways to connect via online resources like the Wellness Portal for health and well-being options, the Cuse Activities portal for student activities and organization information, and the University Events Calendar for virtual events. Students can also connect to services through the Division of Enrollment and the Student ExperienceHendricks Chapel and the Center for Learning and Student Success.

Additional Resources for Students and Families


Information for International Students

The U.S. Immigration and Customs Enforcement Student and Exchange Visitor Program recently announced accommodations for international students studying in the United States. During Spring and Summer 2020 Semesters, International students can continue their studies online and/or as distance learning in the United States or abroad without negatively impacting their student (F-1) or scholar (J-1) status. Student immigration records maintained by the Center for International Services will remain active as long as students continue to remain registered full time. Any questions or concerns regarding your status may be directed to international@syr.edu.

We appreciate and recognize that many of our students will be unable to travel home as they had previously planned. We are working with our schools and colleges, and with others across the University, to help accommodate the evolving needs of this important part of our campus community. Our international students continue to worry about their family, friends and loved ones from afar.

The Center for International Services continues to offer care and support to these students. It can be reached by calling 315.443.2457 or email international@syr.edu.

If international students leave, what happens if their home countries prohibit return travel?

International students can request accommodations to continue their academic work for the semester online until they are able to return to the U.S. Questions about coursework should be directed to the student’s faculty members or their school or college academic advising office. International students who have questions about their Visa status or international travel may contact the Center for International Services at 315.443.2457.

How will you support international students who may be unable or unwilling to return home during the summer due to the virus?

For our graduating seniors, we are working to build pathways to graduate enrollment, allowing them to remain in good immigration status.

What are you doing to help new international students planning to attend Syracuse University in the fall?

The University has announced the resumption of in-person classes for fall semester in an accelerated calendar and are already preparing for the arrival of our new students. We know that the visa application process is currently halted and our team continues to monitor for updates from the U.S. State Department.

Many international students planning to attend Syracuse University in the fall are already seeking the University’s support in anticipation of their arrival. As such, the Division of Enrollment and the Student Experience, particularly the Center for International Services, Academic Affairs and others are working to provide personalized support to those individuals beginning their academic careers at Syracuse later this year.

If international students leave the United States, will they be allowed to re-enter?

Currently the United States government has suspended entry into the United States of non-citizens who were physically present in any of the countries/regions listed here during the 14-day period preceding their entry or attempted entry into the United States. This means that students who leave the United States may be unable to re-enter. It is important to note that U.S. consular services are currently suspended for regular visa services.

Additional Resources for Students and Families